Last updated: June 2026 — James Wilson, Doloreshairandnails

Responsible Gaming

Our Commitment to Player Safety

At Doloreshairandnails, we are passionate about online pokies — but we are equally passionate about making sure every player in New Zealand enjoys them safely. James Wilson and the entire team behind doloreshairandnails.com believe that gambling should always be a form of entertainment, never a source of stress, financial hardship, or harm. This page exists because we genuinely care about your wellbeing, and we want to make sure you always have access to the right tools and support.

Gambling Should Always Be a Choice, Not a Compulsion

Responsible gaming means staying in control of how much time and money you spend on pokies. The moment gambling stops feeling fun and starts feeling like something you have to do, it is time to pause and reflect. There is absolutely no shame in seeking help — millions of people around the world do it, and doing so is a sign of strength, not weakness.

Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. Some common warning signs include:

If any of these signs feel familiar, please use the self-assessment checklist below and reach out to one of the support organisations listed on this page.

Self-Assessment Checklist

Ask yourself the following questions honestly. If you answer yes to two or more, we strongly encourage you to speak with a professional:

Practical Tools to Stay in Control

Every reputable online casino available to New Zealand players should offer built-in responsible gaming tools. We only recommend platforms that provide these features:

Deposit Limits

Set a daily, weekly, or monthly cap on how much money you can deposit into your casino account. This is one of the most effective ways to keep your gambling budget under control. Once you set a limit, any request to increase it should have a cooling-off delay built in.

Reality Checks

Enable session reminders that pop up at regular intervals to let you know how long you have been playing and how much you have spent. These gentle nudges help you stay aware of your activity in real time.

Cooling-Off Periods

If you feel you need a short break, a cooling-off period lets you temporarily suspend your account for a set number of days or weeks. You can continue your break and reassess before returning to play.

Self-Exclusion

Self-exclusion allows you to block yourself from accessing a casino for an extended period — typically between six months and five years, or permanently. Contact the customer support team of any casino directly to request self-exclusion. We encourage you to use this tool without hesitation if you feel you need it.

Strict 18+ Policy

Doloreshairandnails operates a strict 18+ policy. All content on doloreshairandnails.com is intended solely for adults aged 18 and over. We do not condone underage gambling in any form. If you are a parent or guardian, please use parental control software to prevent minors from accessing gambling-related content online.

New Zealand Crisis Support

If you or someone you know needs immediate help, please reach out to the following New Zealand support services:

International Support Organisations

The following organisations provide free, confidential advice and support for anyone affected by problem gambling:

You Are Never Alone

The team at Doloreshairandnails wants every New Zealand player to have a positive and enjoyable experience with online pokies. If you ever feel that gambling is no longer fun, please step back, use the tools available to you, and talk to someone. Help is always available, and taking that first step is something to be proud of.